Competitors – Competitive Local Exchange Carriers – CLEC
Large companies often lose sight of what their customers actually want from them. Just look at some of the complaints that have plagued major companies like Comcast and AT&T. Voice Runner is a small, customer-driven organization that is always cognizant of the voice of our customers.
While companies such as Comcast, Consolidated, Windstream, and CenturyLink provide professional-grade services, they often give individual customer’s reported issues less-than-stellar attention. Voice Runner’s mission is to never compromise on the quality of our services or support. We can tell you countless stories of businesses being lured in by the promise of cheap service and savings, only to be constantly disappointed by horrible billing, customer service round robin, to customer call centers overseas, and a residential service masked under the name of “business class” service.
Business owners and managers all too often learn that the big brand, publicly traded phone companies all too often just don’t understand or appreciate, you the customer, once the salesperson leaves with your order in hand. With Voice Runner, we are a small company, focused on you the customer, not our stock price, where we live and die by our reputation.
Our high performance network is optimized for voice and internet traffic and balanced to provide the interconnectivity that your company needs. Instead of simply keeping up with technology and matching our competitor’s abilities, we make it our goal to set a new standard for internet provider performance.
Providers such as Cbeyond, Verizon, DoubleHorn and other regional VoIP providers make similar claims, but our focus has always been on the customer. We believe that users should have numerous choices for service providers and feel that their individual voice counts. We work directly with manufacturers to make sure our installations are up to the latest levels in security and industry-wide standards. Quality service does not have to come at the price of poor support. Voice Runner’s happy clients are proof of this.
FOR OUR INDUSTRY SOLUTIONS, LET’S INSERT OUR CURRENT CASE STUDY FOR EACH ONE OF THESE, IF WE CAN. ONE OTHER INDUSTRY WOULD BE AUTO DEALERSHIPS AND MPLS SOLUTIONS